63boss Privacy Policy – How Your Personal Data Is Handled

When you register and use the 63boss platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and the payment details you use to make deposits and withdrawals in Philippine pesos. We also collect technical data such as your device type, IP address, browser information, and session activitylogs to help us monitor platform performance and detect unusual behaviour. If you contact our support team, we may also retain records of that communication to help resolve your concern more effectively. All information collected is limited to what is genuinely needed to deliver a safe, fair, and enjoyable gaming experience for players across the Philippines.

The personal data we collect is used primarily to create and manage your 63boss account, process your deposits and withdrawals, and verify your identity in line with responsible gaming and anti-fraud requirements. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our platform policies. Technical data helps us improve the performance and stability of the platform, especially on mobile devices commonly used by Filipino players. We may also use aggregated, anonymised data to understand how players interact with our games and features, which helps us make the platform better over time. We do not use your personal information to make automated decisions that would significantly affect your account without human review. Your data is never sold, rented, or traded to any third party for their own marketing purposes.

63boss does not sell or share your personal information with third parties for commercial purposes. However, we may share limited data with trusted service providers who assist us in operating the platform, such as payment processors that handle GCash and Maya transactions, identity verification partners, and technical infrastructure providers. These partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by applicable law or a valid legal order. In the event of a business restructuring or transfer of ownership, your data may be transferred as part of that process, and you will be notified in advance where legally required. We take reasonable steps to ensure that any third party receiving your data maintains standards of protection consistent with this Privacy Policy.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing online gaming and financial transactions. Once your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data management procedures. We use industry-standard security measures to protect your information, including encrypted data transmission, secure server storage, and access controls that limit who within our organisation can view your personal details. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your 63boss account and to keep your login credentials confidential. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can take appropriate action to protect your information.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or outdated, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing or request that we restrict how we use your data in specific circumstances. To exercise any of these rights, please reach out to our support team using the contact details provided on the platform, and we will respond to your request within a reasonable timeframe. We are committed to handling all data-related requests fairly, transparently, and in accordance with our obligations under Philippine data protection law. Please note that some requests may be subject to legal limitations, such as where we are required to retain certain records for regulatory compliance purposes.

The 63boss platform uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and help us understand how players navigate the site. Cookies are small text files stored on your device that allow us to recognise you when you return to the platform and maintain your session while you are logged in. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period to remember your settings. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain parts of the platform. We do not use cookies to collect sensitive personal information or to track your activity on other websites outside of the 63boss platform. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will update this page and revise the effective date shown at the top of the document so you can see when the policy was last reviewed. We encourage you to check this page periodically, particularly before making a deposit or sharing any new personal information with us. Your continued use of the 63boss platform after any update is posted will be treated as your acceptance of the revised policy. If you have questions about how we handle your personal data or about any specific provision of this Privacy Policy, you are welcome to contact our support team for clarification. We are committed to being transparent about our data practices and to keeping your information safe at every stage of your experience on the platform.